The 2020 monthly webinars focus on best practice approaches, regulatory updates, operational and risk management techniques to help senior living communities better care for their residents and staff while protecting their business. We invite you to join our specialists at these upcoming exclusive webinars:
Handling the Dreaded Medical Record Request
Thursday, June 11, 2020, 1pm EST
Senior living communities continue to be besieged with lawyers’ requests for medical records. The medical record is a collection of pertinent information regarding the care and services received by the resident. Proper handling of the medical record request is vital in minimizing the release of the wrong information.
Handling the Dreaded Medical Record Request will discuss purposes, pertinent regulations and significant HIPAA Privacy and Security Rules related to the medical record. The presentation will also provide medical record request guidelines and claim trends in the senior-living industry. This program has been approved for Continuing Education for 1.0 total participant hours by NAB/NCERS— 20200612-1-A67483-DL.
Infection Prevention and Control in Senior Living Healthcare Communities
Thursday, July 9, 2020, 1pm EST
Since the beginning of 2020, Senior Living Healthcare Communities have been severely impacted by COVID-19, with the outbreak causes higher rates of infection, morbidity, and mortality. The vulnerability of the geriatric population combined with the risks of congregate living in healthcare settings, requires aggressive adherence to infection prevention and control practices.
Infection Prevention and Control in Senior Living Healthcare Communities will provide relevant information regarding common types of infections, purpose of infection control, explanation of federal regulations F880 – F883, and infection prevention strategies. This program has been approved for Continuing Education for 1.0 total participant hours by NAB/NCERS—Approval # 20210708-1.00-A67482-DL.
Behavior Management – A Best Practice Approach
Thursday, August 13, 2020, 1pm EST
Senior living healthcare providers often face residents and family members who lose control of their emotions and exhibit disruptive, assaultive and even violent behavior. Many of these same healthcare providers have limited knowledge of managing these situations effectively.
Behavior Management – A Best Practice Approach will explore the types and etiologies of behaviors along with identification of behavior triggers and effective techniques in managing unwanted behaviors. This program has been approved for Continuing Education for 1.0 total participant hours by NAB/NCERS—Approval #20210408-1.00-A65266-DL.