This session provides insights into conflict resolution strategies, focusing particularly on the arena of long-term care. Our presenters discuss and analyze at the best ways to present staff, chose an arbitrator, make an opening statement, address legal issues, and approach damages.
Watch the recorded webinar below.
Watch the Webinar Replay In this webinar, we’ll explore how high-quality engagement is a cornerstone of resident well-being. This webinar explores how activity departments can achieve compliance with...
Watch the Webinar Replay Session Overview Being designated as a Special Focus Facility (SFF) can disrupt operations, affect morale, and threaten a facility’s reputation. This session provides an...
Watch the Webinar Replay In this webinar, we’ll explore creating meaningful, person-centered activities is essential to enhancing the quality of life for residents in long-term care. This one-hour...