Special Focus Facility (SFF) Program Review

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Session Overview

Being designated as a Special Focus Facility (SFF) can disrupt operations, affect morale, and threaten a facility’s reputation. This session provides an in-depth review of the SFF program, including the criteria for selection, the consequences of being listed, and effective pathways to graduation. Learn practical strategies for operational recovery, quality improvement, and sustainable compliance from an expert who has led facilities through successful turnaround efforts.

Learning Objectives:

• Understand the criteria and process for SFF designation and graduation.
• Identify the operational and financial impacts of being listed as an SFF.
• Apply effective strategies to manage regulatory scrutiny and improve quality measures.

Presenter:

Amanda Smith, HSE, CEAL, CEHCH, LNHA, LPTA, LMT, RAC-CTA, QCP, IPCO, APC, WCC– Director of Regulatory Compliance at Aspire Regional Partners

About the Presenter: Amanda brings over 25 years of experience in long-term care across roles ranging from physical therapist assistant to regional director and consultant. She specializes in navigating CMS and state survey processes, addressing immediate jeopardy citations, and implementing quality improvement strategies. Amanda has worked extensively with Special Focus Facilities throughout Ohio, helping providers craft sustainable plans of correction and restore regulatory compliance. Known for her pragmatic, provider-informed approach and strong collaboration with survey agencies, she is also a respected educator and speaker, having developed certification programs for executive leaders in assisted living and home care/hospice. Amanda regularly shares regulatory insights through her newsletter, Beyond the Fine Print.

Watch the recorded webinar below.