Claims Management Process Streamlined
When the client experienced a record only event, prior to hiring AssuredPartners, this required at least 3 team members to discuss the event with the claims adjuster to determine ......
Reversing Insurance Carrier Denial
An upper Midwest campus of a client’s Assisted Living community includes an attached, enclosed parking garage. The client identified weather-related property damage to th......
Property Advocacy Increases Claim Coverage
A Nursing Home client, in a southern state, sustained wind/hail damage to their roof from a large hail storm. The insurance carrier sent an Independent Adjuster to inspect the da......
QAPI Makes Effective Change Possible
Recently, a 150-bed nursing home located in an urban area of a mid-size Midwestern city experienced multiple staff to resident abuse events. The nursing home hired an experienced ......
Social Media Crisis Management
A senior living management company, their communities, along with a tenured and trusted employee, came under international scrutiny after a damaging social media post went viral. The......
COVID Exclusion Free Policy Form
A previous client recently moved their insurance program to a different broker that they knew personally. A few weeks prior to their renewal they had not seen any options......
Claims Advocacy and Deductible Preservation
A multi-location nursing home company sustained roof damage, during Hurricane Sandy, at several locations. An Independent Adjuster, retained by the insurance carrier, could not d......
Pre-Litigation Management
The Senior Living Claims Manager immediately responded to an email received from a not-for-profit CCRC community stating, “an unfortunate incident occurred the previous evening.” ......
Regulatory Compliance Improvement
Due to turnover and self-identification of clinical operation gaps, a center requested AssuredPartners Senior Living Risk Solutions complete a mock survey to identify survey risk.......
Experience Modification Factor Analysis
A large percentage of workers compensation experience modification factors are promulgated inaccurately. This can be caused by data entry errors, claims coded incorrectly or aggra......