Featured News & Insights

In senior care, engagement programs often get brushed aside as “nice-to-haves,” until they’re not. Activity teams do far more than fill calendars. When they’re under-resourced or overlooked, it can...

If your senior care facility is struggling with survey performance, you may already be on CMS's radar. The Special Focus Facility (SFF) designation is more than just a label. It's a warning with real...

In early June, I traveled to Washington, D.C. with the Iowa Health Care Association (IHCA) and several skilled nursing facility (SNF) leaders to advocate for the long-term sustainability of nursing...

As insurance advisors in the healthcare space, we’re often called in after an incident: a resident falls, a family files a complaint, or a staff member is injured trying to de-escalate a behavioral...

In long-term care, "quality of life" is more than a feel-good slogan. It's a regulatory mandate, a standard of care, and increasingly, a risk management concern. For operators, activity programming...

In healthcare, long-term care facilities face increasing challenges in delivering quality care while navigating complex reimbursement and regulatory landscapes. One of the most critical components of...

Compliance and risk management are critical components of running a senior living facility. Our recent webinar, "Survey Process and Management," provided in-depth insights into how facilities can...

Sustainability is no longer optional for healthcare facilities. With increasing regulatory demands, opportunities for cost savings, and rising public expectations for environmental responsibility,...

Volunteers provide invaluable support in many healthcare operations. Their dedication enables broader programming, reduces costs, and fosters a sense of community. However, selecting, training, and...