As America continues to age, the number of people residing in nursing homes and assisted living communities is expected to increase. Abuse and neglect continues to be an issue for our frail and vulnerable elderly population in senior living communities.
According to the National Ombudsman Reporting System (NORS) 2017 data, 11,778 (22.69%) of 51,914 complaints reported to State Ombudsman programs involved nursing home abuse, gross neglect, or exploitation. According to NORS during this same period, there were 20,006 resident rights complaints in assisted living communities with 5,022 (25.10%) involving abuse, gross neglect, or exploitation.
In November 2017, the Centers of Medicare and Medicaid Services (CMS) expanded the federal abuse tags. There are now ten F-tags, which also include the resident’s right to be free from physical and chemical restraints.
According to Survey and Certification Quality, Certification and Oversight Reports (QCOR) data, there were four F-tags under 483.12 Freedom from Abuse, Neglect and Exploitation that were cited in the top 25 nursing home deficiencies nationwide in fiscal year 2018 resulting in 5,928 citations with approximately 16% (940) citations at a scope/severity of G or higher.
How can we keep our residents safe? There are some best practices that will help all senior living communities keep residents free from abuse and neglect:
1. Screening / Hiring Practices
2. Training / Education
7. Reporting / Response
At AssuredPartners, we have a dedicated clinical risk management team available to assist with the development and implementation of policies and procedures to help keep your residents safe. To learn more, contact the AssuredPartners Senior Living team.
Source: National Ombudsman Reporting System
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